Refund policy
Refund Policy – HoloVault TCG
All sales are final unless otherwise stated.
Sealed Products
Due to the nature of trading card products, all sealed items are non-refundable and non-returnable once opened.
Damaged or Incorrect Orders
If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We will resolve the issue promptly.
Shipping Issues
We are not responsible for delays caused by carriers. Lost packages must be handled through the shipping provider.
Order Cancellations
Orders may be canceled before shipment. Once shipped, cancellations are not accepted.
Chargebacks
Fraudulent chargebacks will be disputed.
Contact
holovaultstore@gmail.com